Terms of Use - Herbouglow

Agreement to Terms

By accessing and using the Herbouglow website at herbouglow.world, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

Use of Website

You may use our website for lawful purposes only. You agree not to:

Use the website in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to our systems or networks
Transmit any harmful, offensive, or disruptive content
Interfere with the proper functioning of the website
Copy or reproduce our content without written permission

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Herbouglow and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Products and Services

Herbouglow offers gift wrapping supplies, ribbons, accessories, and related products. Product descriptions and images are provided for information purposes. While we strive for accuracy, slight variations in colours or materials may occur.

Consumer Guarantees

Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). These consumer guarantees include that our products:

Are of acceptable quality
Match their description
Are fit for their intended purpose
Match any sample or demonstration model

If a product fails to meet these guarantees, you have rights to a remedy (repair, replacement, or refund) depending on whether the failure is major or minor. These rights are in addition to any voluntary warranties or return policies we offer.

Nothing in these Terms of Use limits or excludes your rights under the Australian Consumer Law.

Pricing and Availability

All prices are displayed in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice. Product availability may vary, and we reserve the right to limit quantities or discontinue items.

Orders and Payment

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment must be received in full before order dispatch. We accept major credit cards and other payment methods as displayed during checkout.

Shipping

We ship within Australia using reliable courier services. Delivery times are estimates and may vary due to location, carrier delays, or other factors. Risk of loss transfers to you upon delivery to the shipping carrier.

Limitation of Liability

To the extent permitted by law, Herbouglow shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific product or service in question.

This limitation does not apply to:

Consumer guarantees under the Australian Consumer Law
Liability that cannot be excluded by law
Personal injury or death caused by our negligence

External Links

Our website may contain links to external sites. We are not responsible for the content or practices of these third-party websites. Access external links at your own risk.

Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes shall be resolved in the courts of Victoria.

Dispute Resolution

If you have a complaint or dispute regarding our products or services, please contact us first so we can attempt to resolve the matter. We are committed to resolving disputes fairly and promptly.

If we cannot resolve your complaint, you may contact:

Australian Competition and Consumer Commission (ACCC): www.accc.gov.au or 1300 302 502
Consumer Affairs Victoria: www.consumer.vic.gov.au or 1300 558 181

You may also have rights to seek remedies through the courts or other dispute resolution mechanisms available under Australian law.

Changes to Terms

We may update these Terms of Use at any time. Changes become effective upon posting to this page. Continued use of our website constitutes acceptance of updated terms. Last updated: .

Contact Information

For questions about these terms, contact us:

Email: office@herbouglow.world
Phone: +61 3 9706 8986
Address: 1/2 Dunn Cres, Dandenong VIC 3175, Australia