Let's Wrap Something Special Together
Have questions about our products or need help planning your next celebration? We'd love to hear from you!
Get in Touch
Send Us a Message
How Can We Help?
Our team is ready to assist you with any wrapping or celebration needs.
Product Questions
Need details about materials, sizes, or colour options? We're happy to provide all the information you need.
Custom Quotes
Planning a large event? Contact us for personalized bulk pricing and special order arrangements.
Wrapping Advice
Need inspiration for a specific occasion? Our team can suggest the perfect supplies for your celebration.
Frequently Asked Questions
Quick answers to common questions about Herbouglow.
How long does shipping take?
Standard delivery within Australia is 3-5 business days. Express options are available at checkout.
Is there a minimum order?
No minimum order for individual customers. Bulk discounts apply from 20 units.
Can I request custom designs?
Yes! Contact us with your ideas and we'll discuss customization options for your event.
What is your return policy?
Unopened products can be returned within 30 days. See our full return policy for details.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfer for bulk orders.
Do you ship internationally?
Currently we ship within Australia only. International shipping coming soon.
Visit Our Showroom
Experience our products in person at our Dandenong location.
Browse In-Store
See and feel our complete product range before purchasing.
Expert Guidance
Our friendly staff can help you choose the perfect supplies.
Free Parking
Convenient parking available right outside our showroom.
Appointments Welcome
Book a consultation for personalized service on large orders.
Our Response Commitment
We value your time and strive to respond promptly to all enquiries.
Email Response
We respond to all email enquiries within 24 hours during business days.
Phone Support
Call us during business hours for prompt assistance with your questions.
Quote Requests
Custom quotes are prepared and sent within 48 hours of receiving your request.